At Premium Sneakers, we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a flexible return and refund policy.

Return Eligibility:

– Items must be returned within 7 days of delivery.
– Items must be in original condition with tags attached.
– Items must be unworn and unaltered.

Refund Options:

– Full refund to original payment method.
– Exchange for a different size or style.
– Store credit.

Refund Process:

1. Contact our customer service team via email or phone.
2. Provide order number and reason for return.
3. Receive return shipping instructions.
4. Ship item back to Premium Sneakers.
5. Refund processed within 5-7 business days.

Exceptions:

– Sale items are final sale and non-returnable.
– Custom orders are non-returnable.